Privacy Policy

This privacy policy lays out how Roobet gathers, uses, keeps, and shares personal information from users in India. It includes various data types, why the data is processed, cookies, sharing with third parties, and your rights such as accessing, correcting, deleting, and transferring your information. The policy outlines how updates are handled and lists ways to get in touch for privacy-related inquiries.

Types of Information Collected

The website gathers a mix of personal and non-personal information from users in India. The data is divided into categories, and the sections that follow explain each one in detail.

Personal Information

Roobet gathers various types of personal information from users in India to help with setting up accounts and verifying identities. The list below shows the key types of data we collect.

• Full name: your first and last name provided during sign up;
• Date of birth: kept for confirming your age;
• Residential address: taken from forms or official papers;
• Identity documents: scans of your passport, Aadhaar, or driver’s licence;
• Contact details: your email and phone number;
• Payment ownership proof: related to how you make deposits or withdrawals;
• Source-of-funds info: needed for higher verification steps.

Non-Personal Information

A variety of technical data is automatically logged by Roobet. This information pertains to devices and accounts instead of being linked directly to someone’s identity.

• IP address noted at login and throughout sessions;
• Details like browser type, version, and device info kept for compatibility;
• Logs of usage that track visited pages and accessed features;
• Session metrics, including how long and how often you’ve visited;
• Data on behavior and preferences collected for analysis of services;
• Error logs saved for tech maintenance reasons.

Why Roobet Gathers Your Information

The website uses the collected data for a few important reasons. The sections that follow discuss handling accounts, abiding by laws, processing INR payments, assisting users, and marketing choices for users in India.

Account Management

Roobet uses personal information for various account tasks designed for users in India. Setting up an account requires your name, email address, and date of birth. Login records keep tabs on device info and IP addresses. Verification levels dictate what kind of identity documents you need. Profile upkeep keeps track of INR choices and player settings.

Following Legal Guidelines

The site handles different types of data to fulfill legal requirements. The points listed below outline the main data types and checks used for players located in India. Identification information helps verify age and conduct KYC checks. Transaction records are checked against AML and CFT screening. Monitoring data helps in checking sanctions lists.

Transaction Processing

Roobet tracks and handles financial information connected to account actions in India. The list below highlights the main ways transaction data directly impacts operations.

• Deposit amounts and timestamps kept for each transaction;
• Withdrawal requests recorded with method and INR value;
• Payment method ownership verified through documents;
• Transaction histories accessible for account checking;
• Dispute logs stored within the account file.

Customer Support

The website relies on stored account info to manage queries from players in India through various channels.

• Contact information helps answer questions;
• Account details aid in investigating issues;
• Interaction records support service enhancements.

Marketing and Promotions

Roobet uses contact info to deliver promotional offers via email, tracks usage data to gauge campaign success, and taps into preference details to tailor rewards for users in India. Consent is noted before any optional marketing starts, and you can find opt-out options in your account settings.

Data Protection and Security

Roobet India uses encryption, access controls, fraud checks, and data retention methods for the user information it keeps. Each step tackles a different level of security. More information on each method can be found in the following sections.

Encryption

The website uses data protection strategies during both transfer and storage. The points below explain how encryption and secure channels function for users in India.

• Data that’s moving or stored gets encryption when necessary;
• Payment information stays safe using security practices;
• Secure channels manage all communication and document uploads from India.

Access Control

There’s an internal access control system in Roobet that restricts data visibility to authorized staff and verified service providers only.

• Only designated personnel can see sensitive user data;
• Account passwords and authentication tools help users in India keep their access secure.

Fraud Prevention and Detection

Roobet uses several detection methods to safeguard the accounts of players in India. These signals contribute to monitoring related to AML. Transaction pattern analysis highlights any deposit or withdrawal activity. Login activity checks spot access attempts from unfamiliar devices or places. Behavioural signals monitor unusual betting activities throughout different sessions.

Data Retention

The site follows set time frames for keeping various types of user data. Identity and financial records are kept for as long as five years. Transaction data gets kept for as long as five years. Analytics and technical logs are stored for as long as two years. Behavioural data is kept for a maximum of two years before being deleted.

Data Sharing with Third Parties

Roobet shares user information only with a few chosen third parties for specific reasons. These goals cover things like regulatory requirements, handling payments, and analyzing data. Detailed categories for each type of disclosure can be found in the subsections below.

Regulatory and Legal Authorities

There are a number of situations where Roobet shares certain user information with authorities in India.

The table below outlines four main situations along with the related data types.

Payment Processors

Roobet India shares payment information with banks, card companies, and processors just to handle deposits, withdrawals, and chargebacks. This information only includes what the transactions need.

• Transaction amounts in INR;
• Times for deposits and withdrawals;
• Identifiers for payment methods;
• References for crypto wallets.

Marketing and Analytics Partners

Roobet shares a limited amount of data with certain marketing and analytics partners under certain conditions. The information below explains what data is shared and the limitations in place.

• Limited identifiers: The website only shares identifiers with trusted partners when consent is granted;
• Cookie data: Cookie details are sent to analytics partners to measure performance;
• Usage metrics: Statistics on engagement and usage are shared with authorized analytics partners;
• No unauthorized sales: Data isn’t sold to unrelated advertisers without explicit permission.

User Rights and Control Over Personal Information

Users based in India enjoy six privacy rights with Roobet: access, correction, deletion, restriction, portability, and control over marketing choices. Each right is thoroughly explained in the subsections that follow.

Access to Personal Data

Users in India can make requests to access their data from Roobet using three different methods. Each channel triggers a specific kind of response within a set timeframe.

Data Correction and Updates

Roobet provides multiple ways to keep account information accurate and up to date. Users can change their personal info straight from their account profile, upload updated identity or address documents in the verification section, or reach out to the support team if they need to fix records that can’t be edited on their own.

Right to Data Deletion

Users in India have the right to ask for the removal of their stored information from Roobet. Users need to send a request to delete their account to the support inbox and verify their identity before the support team can process the request. Certain records, like transaction and KYC files, are kept for up to 5 years as the law requires, and they’re removed only after this retention time is over.

Opt-Out of Marketing Communications

You have a few ways in Roobet India to manage promotional messages. Users can opt out of promotional emails by clicking the unsubscribe link in every message, tweak their notification settings right from their account, or raise objections to marketing through the privacy request form.

Cookies and Tracking Technologies

Roobet employs cookies, pixels, and other tracking tools for users in India. These tools help with site operations, track data, and assist in marketing efforts. Users can adjust their cookie choices right through the privacy settings provided.

Types of Cookies Used

In Roobet, there are 4 categories of cookies, and each serves its own function. The table below shows what each cookie category does and whether users in India need to give their consent.

Managing Cookie Preferences

Users in India have various ways to manage their cookie settings. Each approach changes how Roobet handles data throughout a session.

• Visit the privacy or cookie dashboard right on the website to update your preferences;
• Use your browser settings to block or remove saved cookies;
• Use tools on your device to limit tracking on every site;
• Turning off some cookies can impact site functions.

International Data Transfers

Roobet keeps and manages user data on servers situated outside India. The table below lists the main regions along with the protections in place for each transfer.

Updates to the Privacy Policy

Roobet updates its privacy policy periodically, and each version comes with specific effective dates. Every new version is posted on the site. India-based users get updates about changes through email or messages on the site.

Contact Information

Roobet offers a few ways to reach out for privacy questions from users in India.

• Email for support: support@roobet-inr.com;
• Check the inbox in your account for requests regarding your data.

Conclusion

Roobet takes care of user data from India with responsibility and openness. Checking the privacy policy is still important for every user. Feel free to contact the support team anytime if you have questions about privacy.